Results · Updated 2 October 2026

Shorter chase lists, with the expensive items gone first.

Across 681 real bank transactions at 2 accounting practices, Reveal evidenced £62,557 of spend straight from client mailboxes, including two in three payments over £1,000. Every match was confirmed by a person.

Get your own number ↓ How we measured ↓

Key figures

£62,557 of spend evidenced From 141 documents in client mailboxes: 62 invoices, 33 receipts and payment confirmations, 18 order confirmations, 20 emails and 8 others.

67% of payments over £1,000 31 of 46. The bigger the payment, the more often its invoice was already in the mailbox.

56% of the spend that needed a document £62,557 of £111,880. Director's loans and duplicate lines are left out: they never have an invoice.

2.2 hours median from statement import to a decision On every line: evidenced, or not and why. The longest took 4.6 hours.

What Reveal finds, and what it won't.

Reveal finds invoices and receipts that reach a client's mailbox. Big payments usually come with an emailed invoice; small card spends usually don't. That's why it found 47.1% of the money but 18.6% of the lines.

Found, by payment size

Under £10 6.9% 13 of 188
£10 to £50 11.7% 28 of 240
£50 to £200 26.2% 37 of 141
£200 to £1,000 27.3% 18 of 66
Over £1,000 67.4% 31 of 46

What it won't find

Small card spends whose receipts never reach an inbox: parking, coffee, tolls. It found 6.9% of lines under £10.
Paper and in-person receipts. 20 lines here.
Director's loans. There's no invoice to find. 36 lines here.
Invoices sent somewhere else, like a mailbox that isn't connected. 3 lines here.
Invoices in supplier portals, until the portal is connected. 32 lines here. Coming next

What that does to your chase list.

Every line that needs a document is something to ask the client for. Reveal takes its finds off the list before anyone asks, so the list gets shorter, and much lighter.

Needed a document £111,880 642 lines

Left to chase Taken off · £62,557 £49,323 515 lines

56% lighter20% shorter, by lines

£493the average line Reveal found

£96the average line left. Three in four are under £50.

32 linesleft sit in supplier portals (£6,004), Reveal's next source.

Client by client

Client AMay 2026 to Jul 2026 £25,304 → £11,069136 → 109 lines · all decided within 4 hours
Client BMay 2026 to Jul 2026 £21,825 → £12,884389 → 341 lines · all decided within 11 hours
Client CApr 2026 to Sept 2026 £64,751 → £25,370117 → 65 lines · all decided within 2.3 hours

Client C's story, before a VAT return →

Green is what Reveal took off each client's list, by value; grey is what's left. Client C's list still holds 5 payments over £1,000, and 32 of its 65 remaining lines sit in supplier portals.

The full numbers.

Of the £111,880 of spend that needed a supporting document, here's what happened to every pound.

Evidenced from client mailboxes £62,557 55.9% · 127 lines
Not found, no reason recorded £22,315 19.9% · 292 lines
Searched, no invoice in the mailbox £17,354 15.5% · 166 lines
Invoice sits in a supplier portalnot yet connected £6,004 5.4% · 32 lines
Paper or in-person receipt £2,020 1.8% · 20 lines
Other, explained by the reviewer £1,286 1.1% · 2 lines
Invoice goes to a different mailbox £343 0.3% · 3 lines

Left out because no invoice is expected: £20,621 of director's loans (36 lines) and £263 of duplicate bank lines (3).

Six real lines, anonymised

Client C · Jun 2026£3,252.12 Evidenced · 1 document Invoice Decided 1.3 hours after import
Client C · Sept 2026£3,020.77 Evidenced · 1 document Invoice Decided 2.1 hours after import
Client A · May 2026£183.83 Evidenced · 4 documents Correspondence, Receipt/payment confirmation, Order confirmation Decided 1.3 hours after import
Client A · Jul 2026£97.80 Evidenced · 2 documents Invoice, Correspondence Decided 0.3 hours after import
Client C · Aug 2026£2,330.47 Not evidenced Invoice sits in a supplier portal (portal not yet connected) Decided 1.6 hours after import
Client A · May 2026£100.00 Not evidenced Director's loan, no invoice expected Decided 1.1 hours after import

Still to come.

These are all-time figures from client mailboxes alone, from Reveal's earliest versions onwards.

Recruiting · starts 7 October Research by Reveal × Accountants Therapy

The Missing Receipt Experiment

10 accounting practices give Reveal up to 300 transactions each that are missing supporting evidence, 3,000 in all. Reveal searches their clients' connected inboxes and supported supplier portals first, and the experiment measures how much chasing that avoids.

Pre-Chase Recovery Rate: Of the transactions a practice would normally chase the client for, the share where Reveal finds an acceptable supporting document before the practice contacts the client again.

Follow the experiment ↗

Get your own number.

Three clients aren't your clients. Pick the one who causes the most chasing: Reveal searches their mailbox and shows you what comes off their list, and what's left. The first retrieval is free.

Book a 30-minute call ↗

How we measured.

Source: Reveal production data, read once and read-only, all time to 2 October 2026. Test accounts excluded. Clients anonymised as Client A, Client B and Client C; no client, merchant, person, email or location names.
Transaction: A bank line from a client's statement that Reveal searched for supporting evidence.
Evidenced: A supporting document was matched to the line and confirmed by a person. Nothing was filed automatically.
By value: Measured on the bank transaction amounts.
Needed a document: Every line except director's loans (36 lines, £20,621) and duplicate bank lines (3, £263). This is the chase list.
Decision time: From a statement's import to a decision on the line: evidenced, or not evidenced with a reason where one was recorded.

Limits

A small sample: 3 client businesses at 2 practices. It isn't a benchmark, and it isn't representative of every practice.
292 lines were not found and no reason was recorded, so we make no claim about why.
Reasons were recorded by reviewers, not inferred.
Value results lean on larger transactions: Client C accounts for £39,381 of the £62,557.
Client mailboxes only. No supplier portals or other sources were connected.