# Reveal results: shorter chase lists, with the expensive items gone first

> Reveal production data, read once and read-only, all time to 2 October 2026. Test accounts excluded. Clients anonymised as Client A, Client B and Client C; no client, merchant, person, email or location names.

Canonical: https://www.revealos.com/results · Updated 2026-10-02

Scope: 681 bank transactions from 3 client businesses at 2 accounting practices. Every match was confirmed by a person; nothing was filed automatically. A small sample, not a benchmark.

## The chase list

- Needed a document: 642 lines, £111,880. Left to chase after Reveal: 515 lines, £49,323.
- The average line Reveal found was £493; the average line left was £96, and 386 of the 515 left are under £50.
- 32 of the lines left (£6,004) sit in supplier portals, which were not yet connected.
- Client A (May 2026 to Jul 2026): 136 lines, £25,304 → 109 lines, £11,069 left; all decided within 4 hours.
- Client B (May 2026 to Jul 2026): 389 lines, £21,825 → 341 lines, £12,884 left; all decided within 11 hours.
- Client C (Apr 2026 to Sept 2026): 117 lines, £64,751 → 65 lines, £25,370 left; all decided within 2.3 hours.

## What it won't find

- Small card spends whose receipts never reach an inbox (6.9% of lines under £10 were found), paper receipts, director's loans (no invoice exists), invoices sent to an unconnected mailbox, and invoices in supplier portals until they are connected.

## Key figures

- 55.9% of the spend that needed a document: £62,557 of £111,880. Including director's loans and duplicate lines, 47.1% of all £132,764 reviewed.
- 67.4% of transactions over £1,000 (31 of 46).
- Median 2.2 hours from statement import to a decision on each line; longest 4.6 hours.
- 141 documents retrieved: 62 invoice, 33 receipt/payment confirmation, 20 correspondence, 18 order confirmation, 6 contract/policy, 1 supplier statement, 1 unclassified.
- By count, 18.6% of transactions (127 of 681). 428 lines were under £50, together 5.2% of the money.

## By transaction size

| Size | Transactions | Evidenced | Rate |
|---|---|---|---|
| Under £10 | 188 | 13 | 6.9% |
| £10 to £50 | 240 | 28 | 11.7% |
| £50 to £200 | 141 | 37 | 26.2% |
| £200 to £1,000 | 66 | 18 | 27.3% |
| Over £1,000 | 46 | 31 | 67.4% |

## Where the spend that needed a document went (£111,880)

| Outcome | Spend | Lines |
|---|---|---|
| Evidenced from client mailboxes | £62,557 | 127 |
| Not found, no reason recorded | £22,315 | 292 |
| Searched, no invoice in the mailbox | £17,354 | 166 |
| Invoice sits in a supplier portal (portal connections not yet started) | £6,004 | 32 |
| Paper or in-person receipt | £2,020 | 20 |
| Other, explained by the reviewer | £1,286 | 2 |
| Invoice goes to a different mailbox | £343 | 3 |

Left out because no invoice is expected: director's loan, no invoice expected (36 lines, £20,621); duplicate bank line (3 lines, £263).

## By client

| Client | Statements | Evidenced | By value | Documents | First to last decision |
|---|---|---|---|---|---|
| Client A | May 2026 to Jul 2026 | 27 of 160 (16.9%) | 50.4% (£14,235 of £28,258) | 37 | 4 hours |
| Client B | May 2026 to Jul 2026 | 48 of 390 (12.3%) | 40.8% (£8,942 of £21,925) | 49 | 11 hours |
| Client C | Apr 2026 to Sept 2026 | 52 of 131 (39.7%) | 47.7% (£39,381 of £82,581) | 55 | 2.3 hours |

## Examples (anonymised)

- Client C, Jun 2026, £3,252.12: evidenced with 1 document (Invoice), decided 1.3 hours after import.
- Client C, Sept 2026, £3,020.77: evidenced with 1 document (Invoice), decided 2.1 hours after import.
- Client A, May 2026, £183.83: evidenced with 4 documents (Correspondence, Receipt/payment confirmation, Order confirmation), decided 1.3 hours after import.
- Client A, Jul 2026, £97.80: evidenced with 2 documents (Invoice, Correspondence), decided 0.3 hours after import.
- Client C, Aug 2026, £2,330.47: not evidenced (Invoice sits in a supplier portal), decided 1.6 hours after import.
- Client A, May 2026, £100.00: not evidenced (Director's loan, no invoice expected), decided 1.1 hours after import.

## Limits

- Small sample: 3 client businesses at 2 practices. Not a benchmark or representative of every practice.
- 292 lines were not found with no reason recorded; no claim is made about why.
- Client mailboxes only: supplier portals and other sources were not connected.

## Next

The Missing Receipt Experiment (https://experiment.revealos.com/), run with Accountants Therapy: 10 practices, up to 3,000 transactions, 2026-10-07 to 2026-11-07, supplier portals included. Status: Recruiting · starts 7 October. Pre-Chase Recovery Rate: Of the transactions a practice would normally chase the client for, the share where Reveal finds an acceptable supporting document before the practice contacts the client again.